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Law enforcement warns of contact tracing scam in Southern Indiana

Law enforcement warns of contact tracing scam in Southern Indiana
REPORTER: CONTACT TRACING PLAYS A VITAL ROLE IN THE FIGHT AGAINST COVID-19 BUT 10 MONTHS INTO THE PANDEMIC SOME ARE USING IT TO PREY ON OTHERS. >> THEY SAID THAT THEY WERE ON THE PHONE FOR ALMOST TWO HOURS. REPORTER: SINCE THE COVID-19 PANDEMIC BEGAN IN MARCH, HEALTH DEPARTMENTS HAVE DEPENDED ON CONTACT TRACING TO TRACK THE VIRUS AND ALERT PEOPLE WHO MAY HAVE BEEN EXPOSED. IT’S A PROCESS DONE ALMOST ENTIRELY OVER THE PHONE AND NOW IS A TARGET FOR SCAMMERS. >> A LOT OF THEM SAID YOU ARE ELIGIBLE TO RECEIVE COVID ASSISTANCE, SO THEY ASKED FOR A CHECKING ACCOUNT NUMBERS, SAVINGS ACCOUNTS. REPORTER: CHIEF DEPUTY DAVID TURNER SAYS THE JENNINGS COUNTY SHERIFF’S OFFICE HAS RECEIVED SEVERAL COMPLAINTS OVER THE LAST TWO WEEKS. THE SCAMMERS, HE EXPLAINS, ARE IDENTIFYING THEMSELVES AS LAW ENFORCEMENT AND INSTRUCTING PEOPLE TO CALL THE HEALTH DEPARTMENT AT A FAKE PHONE NUMBER. >> PERSONAL CONTACT THAT NUMBER AND THAT IS WHEN THEY TRIED TO EXTRACT INFORMATION FROM THEM. REPORTER: THE LOUISVILLE METRO HEALTH DEPARTMENT SAYS THEY HAVE NOT RECEIVED SIMILAR REPORTS BUT URGES ANYONE WHO RECEIVES A CALL FROM A CONTACT TRACER TO LOOK FOR LOU METRO HEALTH ON THE CALLER ID. >> THE HEALTH DEPARTMENT WILL HELP YOU WITH ANY QUESTIONS WITHIN BECAUSE YOU MIGHT GET AN WE WENT TO HELP ANYBODY. REPORTER: TURNER DOESN’T BELIEVE ANY SPECIFIC AGE GROUP OR DEMOGRAPHIC IS BEING TARGETED, BUT SAYS THOSE WHO HAVE RECEIVED THE CALLS ARE LEFT SCARED AND CONFUSED. >> FIRST OF ALL THEY ARE CONCERNED WITH THE VIRUS ITSELF. ONCE THEY FIND OUT IT COULD BE A SCAM, THEY ARE SCARED THEIR INFORMATION HAS BEEN RELEASED SOMEWHERE THEY WILL HAVE THEIR IDENTITY STOLEN. REPORTER: HE WORRIES SCAMS LIKE THIS COULD HAMPER THE EFFORTS OF REAL CONTACT TRACERS TRYING TO STOP THE SPREAD OF THE VIRUS. >> IT IS CREATING ISSUES BECAUSE PEOPLE ARE SCARED TO GIVE INFORMATION. REPORTER: DENI KAMPER, WLKY NEWS. VICKI: TURNER RECOMMENDS ANYONE WHO RECEIVES A SUSPICIOUS CALL FROM SOMEONE CLAIMING TO BE A CONTACT TRACER SHOULD GET THEIR NAME AND THE AGENCY THEY WORK FOR. YOU SHOULD THEN LOOK UP THE PHONE NUMBER FOR THAT AGENCY, CALL BACK, AND ASK FOR THAT PERSON. IF YOU BELIEVE YOU’VE BEEN THE VICTIM OF A SCAM, YOU'
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Law enforcement warns of contact tracing scam in Southern Indiana
Since the COVID-19 pandemic began in March, contact tracing has played a vital role in slowing the spread of the virus. But the process, which is conducted almost entirely over the phone, is now being targeted by scammers.Chief Deputy David Turner says the Jennings County Sheriff's Office has received several reports in the past two weeks about a scam involving fake contact tracing.The scammers, Turner explained, are calling or texting individuals, identifying themselves as law enforcement. The messages instruct people to call the health department at a fake phone number."So the person will contact that number and that's when they'll try to extract their personal information from them," Turner said.Some of the conversations lasted nearly two hours."(A lot) of them said you're eligible...to receive assistance, COVID assistance, so they asked for checking account numbers, savings accounts," Turner.The Louisville Metro Department of Public Health and Wellness says they have not received similar reports, but they urge anyone who receives a call from a contact tracer to look for "Lou Metro Health" on the caller ID."The help line phones can help you with any questions related to calls you might get that sound off, and we really want to help everybody," said Karen Handmaker, who coordinates Louisville's contact tracing program.Turner doesn't believe any specific age group or demographic is being targeted but said those who have received the calls are left scared and confused."First of all, they're concerned with the virus itself. And, secondly, once they find out it could be a scam, you know, they're scared their information is out there somewhere and they could have their identity stolen," he said.He worries scams like this could hamper the efforts of real contact tracers trying to stop the spread of the virus."It's creating issues because people are scared to give their information out," he said.Turner advises anyone who receives a suspicious call from someone claiming to be a contact tracer to ask for that person's name and what agency they work for. He recommends calling that agency and asking for that person to confirm they work there. He also encourages anyone who thinks they may have been a victim of this scam to contact their local law enforcement agency.

Since the COVID-19 pandemic began in March, contact tracing has played a vital role in slowing the spread of the virus. But the process, which is conducted almost entirely over the phone, is now being targeted by scammers.

Chief Deputy David Turner says the Jennings County Sheriff's Office has received several reports in the past two weeks about a scam involving fake contact tracing.

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The scammers, Turner explained, are calling or texting individuals, identifying themselves as law enforcement. The messages instruct people to call the health department at a fake phone number.

"So the person will contact that number and that's when they'll try to extract their personal information from them," Turner said.

Some of the conversations lasted nearly two hours.

"(A lot) of them said you're eligible...to receive assistance, COVID assistance, so they asked for checking account numbers, savings accounts," Turner.

The Louisville Metro Department of Public Health and Wellness says they have not received similar reports, but they urge anyone who receives a call from a contact tracer to look for "Lou Metro Health" on the caller ID.

"The help line phones can help you with any questions related to calls you might get that sound off, and we really want to help everybody," said Karen Handmaker, who coordinates Louisville's contact tracing program.

Turner doesn't believe any specific age group or demographic is being targeted but said those who have received the calls are left scared and confused.

"First of all, they're concerned with the virus itself. And, secondly, once they find out it could be a scam, you know, they're scared their information is out there somewhere and they could have their identity stolen," he said.

He worries scams like this could hamper the efforts of real contact tracers trying to stop the spread of the virus.

"It's creating issues because people are scared to give their information out," he said.

Turner advises anyone who receives a suspicious call from someone claiming to be a contact tracer to ask for that person's name and what agency they work for. He recommends calling that agency and asking for that person to confirm they work there. He also encourages anyone who thinks they may have been a victim of this scam to contact their local law enforcement agency.